GradGuard Support

General

When to file a claim

Updated 4 weeks ago | Frequently Asked Questions

Renters

  • You have 60 days after a loss to file a claim. Once you submit your First Notice of Loss, it usually takes 1-2 weeks for us to process your claim and get you a replacement item or funds for a covered loss.

Tuition

  • You have 90 days after the student withdraws to file a claim. We understand that life can be unpredictable, and that every situation is unique. Take the time you need—whether it’s right away or later on—and file the claim when you’re ready.

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