GradGuard Support
Renters
Canceling your renters insurance policy through your online account
Updated 5 days ago | Frequently Asked Questions
We are sad to see you go! Before canceling your coverage, it might be helpful to consider that GradGuard’s personal property coverage can protect the insured's belongings worldwide from theft, burglary, and malicious damage. You can learn more about our renters insurance here.
If you would still like to cancel your coverage, here is a step by step guide on how to process the cancelation online:
Step 1: Log into your account.
Step 2: Click on the "Select an Action" drop down menu at the top of your policy details page.
Step 3: Select "Suspend Policy".
Step 4: Choose a cancelation reason from the drop-down menu.
Step 5: Consider your cancelation reason and follow the suggested options if you change your mind!
Step 6: If you still wish to cancel your coverage, enter a cancelation date by selecting the calendar icon and click on "Confirm".
*An email will be sent to you with your cancelation details and coverage end date! Please note that coverage ends at the end of a policy period.
Having trouble canceling online? Click here to submit a contact us form with the name of the student and university associated with the policy. An agent will reach out to you directly!
*Note that partial month refunds are not available. Because our policy covers worldwide personal property coverage, we do not honor backdated cancellations or refunds. Upon purchasing a policy, it is required that the purchaser agrees to terms and conditions and an understanding of the payment schedule. As GradGuard is a separate entity than the university, we are not notified when a student moves out of a residence or withdraws from the university. It is the responsibility of the insured or account holder to cancel a policy when coverage is no longer needed. Cancellation must be requested by the account holder or the insured.
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