GradGuard Support

Renters

Canceling your renters insurance policy through your online account

Updated 4 weeks ago | Frequently Asked Questions

We are sad to see you go! Before canceling your coverage, it might be helpful to consider that GradGuard’s personal property coverage can protect the insured's belongings worldwide from theft, burglary, and malicious damage. You can learn more about our renters insurance here.

If you would still like to cancel your coverage, here is a step by step guide on how to process the cancelation online:

Step 1: Log into your account

Step 2: Select the policy you wish to cancel by clicking View Policy under Policies and Plans

Step 3: Click on Cancel Policy 

 

Step 4: Select a cancellation date and cancelation reason, then click on Confirm.

 

Step 5: Review the cancellation details then select Confirm Cancel.

 

Step 6: A message confirming that the policy has been canceled will appear. Be on the lookout for a confirmation sent to your email as well. 

 

Having trouble canceling online? Click here to submit a contact us form with the name of the student and university associated with the policy. An agent will reach out to you directly!

 

 *Note that partial month refunds are not available. Because our policy covers worldwide personal property coverage, we do not honor backdated cancellations or refunds. Upon purchasing a policy, it is required that the purchaser agrees to terms and conditions and an understanding of the payment schedule. As GradGuard is a separate entity than the university, we are not notified when a student moves out of a residence or withdraws from the university. It is the responsibility of the insured or account holder to cancel a policy when coverage is no longer needed. Cancellation must be requested by the account holder or the insured.

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