We are sad to see you go! Before canceling your coverage, it might be helpful to consider that GradGuard’s personal property coverage can protect the insured's belongings worldwide from theft, burglary, and malicious damage. You can learn more about our renters insurance here.

If you would still like to cancel your coverage, here is a step by step guide on how to process the cancelation online:

Step 1: Log in to your GradGuard account at account.gradguard.com.

Step 2: Select the renters insurance policy that you wish to cancel by clicking on “View.”

Step 3: Scroll down to the bottom of your policy information page and click "Cancel Policy."

Step 4: Select the date that you wish the coverage to cancel. Remember, you can only cancel a policy for today's date or a date in the future. GradGuard does not honor backdated refunds and cancellations*.

Step 5. Let us know the reason you are canceling your policy by choosing from the drop-down menu provided. Once that’s set, click "Confirm."

Step 6: Double check the summary of cancellation information is correct. Once you are sure everything is set and you want to terminate your coverage, you MUST click "Confirm Cancel" to finalize the cancellation of your policy.

Step 7. You are all set! A confirmation email will be sent summarizing the cancellation of your policy. If you do not receive this email, please contact us so we can be sure you receive it!

Having trouble canceling online? Click here to submit a contact us form with the name of the student and university associated with the policy. An agent will reach out to you directly!

*Note that partial month refunds are not available. Because our policy covers worldwide personal property coverage, we do not honor backdated cancellations or refunds. Upon purchasing a policy, it is required that the purchaser agrees to terms and conditions and an understanding of the payment schedule. As GradGuard is a separate entity than the university, we are not notified when a student moves out of a residence or withdraws from the university. It is the responsibility of the insured or account holder to cancel a policy when coverage is no longer needed. Cancellation must be requested by the account holder or the insured.