GradGuard Support

Renters

How to Pause Your Renters Insurance Policy

Updated 2 weeks ago | Frequently Asked Questions

Whether you're moving out for the summer or taking a hiatus, we are able to pause your current renters insurance policy for up to 6 months. You will need to be on a monthly billing cycle to take advantage of the option. Let’s dive-in on how to process pausing your coverage.

 

Step 1: Log into your online account at account.gradguard.com.

 

Step 2: Select the renters insurance policy you are wanting to pause by clicking on “View.”

 

Step 3: Scroll to the bottom of the policy page and select "Pause Policy."

Screenshot of Account Information including address and contact info

Step 4: Select the date you wish for your coverage to pause. Then select the date you would like the coverage to resume. Once that’s set, click “Confirm.”

 

Step 5: Double check the information on the final pop-up is correct, and click “Confirm Pause.”

Screenshot of pause policy confirmation and details

 

Step 6: You’re all set! You will receive a confirmation email summarizing the pause of your policy

 

Once your coverage is paused you will receive a new policy number. We'll send you a friendly reminder before the policy starts up again!

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